COVID-19 Resources

As the COVID-19 pandemic continues to evolve, there is a lot of uncertainty and fear regarding how this may effect your day-to-day life including: making mortgage payments, income concerns, health and mental health concerns.

Below are some links and helpful resources to help you get information on any concerns you may have in this difficult time.

Mortgage Concerns

Lender Contact Number

ATB 1-800-332-8383

B2B 1-800-263-8349

BMO 1-877-896-3278

Bridgewater 1-877-895-3278

CIBC 1-800-465-2422

CMLS 1-866-279-2639

Equitable Bank 1-866-407-0004

First National 1-888-488-0794

Haventree 1-855-727-0051

Home Trust 1-855-270-3630

HomeEquity Bank 1-866-331-2447

HSBC 1-888-310-4722

ICICI 1-888-424-2422

Lendwise 1-888-675-7022

Manulife 1-800-268-6195

Marathon 1-855-503-6060

MCAP 1-866-809-5800

Merix 1-877-637-4911

National Bank 1-888-835-6281

Optimum 1-866-441-3775

Radius 1-866-550-8227

RBC 1-866-809-5800

RFA 1-866-939-5005 (mortgage # starting with 4)

RFA 1-877-776-6888 (mortgage # starting with 6)

RFA 1-833-228-5697 (mortgage # starting with 7, 8, or 9)

RMG 1-866-809-5800

Scotiabank 1-800-472-6842

Servus 1-877-378-8728

Street Capital See RFA

TD Bank 1-888-720-0075

Income Concerns

  • Canada’s COVID-19 Economic Response Plan

    Information on income support, deferred due date for 2019 tax returns, mortgage default management tools, and support for businesses.

  • Ontario's Emergency Financial Assistance

    If COVID-19 is affecting you and your families ability to pay for basic needs such as food, clothing, transportation, etc. this link will provide you all of the organizations in your area that can provide you with these necessities.

  • Support for Entrepreneurs

    BDC is offering help for entrepreneurs, including applications for small business loans, working capital loans, purchase order financing, as well as tools and support for your business.

  • Article: How to Apply for EI If COVID-19 Affected Your Job

    This is a great article explaining the differences between Sickness EI and Regular EI and the qualifications they require.

    Service Canada has also set up a separate phone line to help work through EI claims due to COVID-19: 1-833-381-2725.

  • Article: Federal Employees Receive Paid Vacation

    As the government has requested everyone to work from home their internal servers are suffering from increased traffic. If staff are not working on core processes, they are asked to stay off the servers but will still receive pay.

Tax Concerns

  • Article: Government Extends Tax Deadline

    The deadline to file your taxes has been extended until June 1st and the deadline to pay any outstanding balances and has been extended to July 31st with no interest.

Health Concerns

  • COVID-19 Self Assessment

    If you are experiencing symptoms but aren’t sure how to seek care, use this online test to help determine how to receive further care.

  • Ontario Public Health Information Sheet

    Everything you need to know about the virus in Ontario, including symptoms, how it’s spread, when you should be assessed for COVID-19, prevention and travel & event concerns.

  • Talking to your Children about COVID-19

    This link offers talking points and suggestions on how to explain COVID-19 to your child to help them understand how it is spread and how to protect themselves while keeping them calm.

  • COVID-19 and Your Mental Health

    Tips on managing your own and your loved ones mental health during this tough time.

Extra Resources

Daria Kark